- Nairobi, Kenya
- +254 711 607 151
- info@ipmaxsolutions.com
Unified Communications as a Service is a cloud-based solution model for all of a businesses communications needs. This includes communication tools like voice, email, video conferencing, instant messaging and more
UCaaS is a deployment method for delivering Unified Communication (UC) to organizations via the Cloud. Unlike traditional on-premise UC systems, UCaaS acts like a subscription service with reduced or no upfront costs.
Unified Communications Solution can help you resolve the problems that would be faced in terms of collaboration, data exchange, communication, and its infrastructure.
Unified Communications Features include:
With these features, you can make your business communications more efficient and versatile, thereby increasing the level of collaboration and team productivity.
Unified communications as a service offers a single point of management for all the communications needs for your business including SMS, chat, video conferencing, as well as customer service center functionality. All this is done through the cloud. Therefore no need to install additional VoIP (Voice over Internet Protocol) servers, or extra phone lines. We will handle management functions including maintenance, security, and configuration.
Unified Communication is hugely dependent on VoIP features. All of that functionality of a VoIP PBX plus extras exist with UCaas, but the complexity is removed. With UCaaS, your employees can make phone calls, but you have none of the infrastructure maintenance or upgrade concerns. Your team can continue engage in whatever business communication functions they need to no matter where they are. UCaaS enables business VoIP on any computer or mobile device as long as it has Internet access.
Saves on Cost
Because UCaaS is based on a subscription model, deploying a UCaaS solution requires little to no capital expenses. Purchasing an on-premise system requires hardware and the physical space for storing it. UCaaS on the other hand, is hosted remotely.
Software up-to-date
Since UCaaS software is managed by us, this will ensure your business or organization will always have the latest features available to solve your communications needs. It also means that software bugs will be resolved as soon as fixes are available from manufacturers. This ensures that your system remains secure even as data traverses the wide web
Little or No IT Staff Needed
With UCaaS solutions being deployed in the Cloud, there is no complicated physical server hardware installed and or maintained on premise. This means the day-to-day phone system maintenance is no longer a burden to SMEs or large organizations.
Scalability
UCaaS solutions offer the unique advantage of being extremely scalable because you can easily add or remove users quickly.
With on-premise systems, you must plan in advance how much your business will grow and purchase the servers to match this assumption. As your needs grow, you need a new hardware. With a UCaaS solution, you simply upgrade or downgrade resources as needed so you only pay for what you actually need.
Use UCaaS Anywhere
UCaaS solutions are deployed via the Cloud, making their user and admin portals accessible via the Internet. By having a web-based interface, UCaaS solutions are easy to access from anywhere.
Also, unlike hosted UC appliances which you need to setup VPN tunnels or open ports on your firewalls, UCaaS is easy to setup remote users in a more secure way.
Easy, Affordable and Reliable support
With UCaaS solutions being a subscription, they are backed by included support. We will assist you in ensuring that the system works as promised by continuously monitoring and maintaining it as required. We try to fix potential problems so you are not affected.
